[301] To enable Advanced Currency Management for an organization, an administrator must
A. have Unlimited Edition licenses
B. request a feature license from salesforce.com
C. enable Customizable Forecasting
D. enable Multiple Currencies
Ans : D
[302] Who may be assigned a workflow task? There are 4 correct answers
A. A single user
B. Multiple users
C. The Record owner
D. The Record creator
E. An Account team role
F. A Sales Team Role
Ans : A C D E F
[303] You can create the following Email Template Formats: Choose 4
A. Text
B. Visual Force
C. HTML with Letterhead
D. XML Templates
E. Custom HTML
Ans : A B C E
[304] Universally required fields always display on edit pages regardless of field-level security.
A. True
B. False
Ans : A
[305] If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted
A. True
B. False
Ans : A
[307] The automated case user will be listed on the case history for all actions that are system defined, including:
A. When a case is automatically assigned using assignment rules
B. When a case is escalated
C. When a case is created online via Web-to-Case
D. When a Workflow is Triggered
Ans :A B C
[308] Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows:
A. Hide Details
B. Hide Details and Add Events
C. Show Details
D. Show Details and Add Events
Ans :B
[309] Both accounts and users can exist in multiple territories.
A. True
B. False
Ans : A
[310] You must meet the following prerequisites before enabling territory management : Choose 2answers A. Your organization must be using customizable forecasting
B. Follow the steps in the Deploying Territory Management Guide to prepare your organization for territory management.
C. You must have the Marketing User Profile
D. You must have the Territory Manager Profile
Ans : A B
[311] What is Force.com Platform? Choose 3 answers:
A. Customize, integrate and create enterprise applications as a service and without software.
B. Point-and-click customization tool
C. Customize standard applications provided by Salesforce.com or build their own on-demand applications D. Modify the applications to meet your needs – (No- Coding) E. Group standard and custom tabs into new custom applications
Ans :A C E
[312] What is Force.com Builder? Choose 3 answers:
A. Point-and-click customization tool
B. Group standard and custom tabs into new custom applications
C. Modify the applications to meet your needs – (No- Coding)
D. Customize standard applications provided by Salesforce.com or build their own on-demand applications E. Build custom Applications
Ans : A,C,E
[313] What is Salesforce.com Partner Portal ? Choose 2 answers:
A. Use your company logo on a Partner Site
B. Develop Partner Application on Force.com Platform
C. Data goes into your Salesforce objects through a third party site
D. Create Interactive Communities E. All of the above
Ans : A,C
[314] Following are the Custom Business Objects EXCEPT:
A. Use Force.com builder to build your own objects
B. Standard Salesforce.com Objects
C. Capture key, related information that applies to your business
D. Correlate to tables in the database E. All of the above
Ans : B
[315] A Profile can have many users, but a user can have only one profile.
A. True
B. False
Ans : A
[316] You CANNOT delete standard fields but you can remove non-required standard fields from a page layout
A. True
B. False
Ans : A
[317] Reports and views are not renamed based on the new label value
A. True
B. False
Ans : A
[318] Custom Picklist fields can be either controlling or dependent fields
A. True
B. False
Ans : A
[319] Maximum number of values allowed in a controlling field is :
A. 500
B. 100
C. 300
D. 200
Ans : C
[320] Multiple record types may be created for every tab, with the exception of
A. Home
B. Accounts
C. Forecasting
D. Opportunity
E. Reports
Ans :A, C , E
[321] A Record Owner has the following privileges:
A. View and Edit Capabilities
B. Transfer Capabilities
C. Deletion Capabilities
D. Import Leads Capabilities
E. Import Opportunity Capabilities
Ans : A,B,C
[322] You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels.
A. True
B. False
Ans : A
[323] The SideBar search does not Search the following: Choose 3 answers
A. Custom Objects
B. Documents
C. Products
D. Reports
E. Solutions
Ans :B,C,E
[324] Workflow Tasks are NOT tracked in the Activity History and can be reported on MMM
A. True
B. False
Ans : B
[325] Time-Dependent Workflow – Maximum Triggers Allowed Per Rule
A. Maximum of 10 time triggers per rule
B. Maximum of 20 time triggers per rule
C. Maximum of 50 time triggers per rule
Ans : A
[326] Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time. How can an Administrator accomplish this?
A. Create a custom email template for invitations that displays your compant logo
B. Add a company logo to meeting requests in Salesforce
C. Create an external integration with Google calendar using Sites
D. Enable Chatter to allow reps to Communicate with customers
Ans: B
[327] Which statement is TRUE regarding Dynamic Dashboard:
A. They show data from the perspective of the logged-in user.
B. They are automatically created when you create a Custom Object
C. They perform calculations that standard dashboards cannot
D. They display the source report as you hover over a dashboard component
Ans : A
[328] Marketing and Sales users at Universal Containers would like more visibility into Lead and Contact participation in this years Trade Show. How would an Administrator build this into the application?Choose 2 answers:
A. Create Cross-object formula fields to display campaign member record details on a lead or a contact record
B. Alert lead and contact owners with workflow when a prospective customer regsiters for the event
C. Customize the campaign member related list on the lead or contact object
D. Create Cross-object formula fields to display lead or contact record details on a campaign member record
Ans : B C
[329] How does an agent submit an article for publishing? Choose 3 answers:
A. Promote an Answer for consideration
B. Re-assign an article to the publishing queue
C. Publish an article to the solution category
D. Submit an article upon closing a case
E. Publish at-will, with “Manage Articles” profile permission
Ans : A D E
[330] How can Chatter feed for content can be used?Choose 2 answers
A. To store Chatter posts in content
B. To share files from a workspace to a feed
C. To link a workspace to a Chatter from content
D. To search for files posted to Chatter from content
Ans : B D
[331] Which statement is TRUE regarding dependent lookups?Choose 2 answers:
A. They can be configured to make fields on related records, depending on data in the source record
B. They can be configured to limit the records returned by a lookup based on the value of a field on a related record
C. They can be configured to compare data to external sources to verify that contact and prospect information is up to date.
D. They can be configured when creating the master-detail or lookup relationships
Ans : A B
[332] Which is a capability of drag-and-drop dashboards?Choose 2 answers:
A. Drag and Drop a dashboard onto any page in Salesforce
B. Drag and Drop records onto a dashboard
C. Drag and Drop reports onto a dashboard as the data source of the component
D. Drag and Drop chart types onto a dashboard to create a component
Ans : C D
[333] Which is a capability of the Cloud Scheduler?Choose 2 answers:
A. Allow a user to propose multiple meeting times
B. Automatic propose meeting times based on Salesforce user calendars
C. Sync a Salesforce calendar with an Outlook Calendar
D. Custom brand different invitations per customer
Ans : A B
[334] Which is a capability of Chatter?Choose 3 answers:
A. Receive updates related to records followed by a user
B. Share updates, files, and links with Leads and Contacts
C. Receive recommendations for users and records to follow
D. Follow people within Salesforce organization
E. Post updates, files, links to Chatter pages
Ans : A D E
[335] How can an Administrator customize campaign members?Choose 2 answers:
A. Display Lead or Contact data directly on a campaign member record
B. Create an approval process for new campaign members
C. Customize the campaign history related list to include campaign member custom fields
D. Display key campaign member data on an opportunity record
Ans : A C
[336] What determines the suggested criteria for lookup filter?
A. Previously used filter criteria
B. Organization Wide Defautl settings
C. The current application schema
D. A survey taken when enabling this feature
Ans : A
[337] What can an agent do when resolving a case?Choose 2 answers
A. Email articles to a customer
B. Create an article upon closing a case
C. Assign data categories to a case
D. Attach only one article to a case
Ans : A B
[338] Which is a feature of combination charts?Choose 2 answers
A. Display more than one summary value in chart
B. Add a third axis range to the chart
C. Display data from multiple reports in a chart
D. Add a second axis range to a chart
Ans : A D
[339] The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER(Salary_c), return
A. FALSE
B. TRUE
C. Depends on the Users Locale
D. 50,000
Ans : B
[340] Which cannot be done on a Salesforce to Salesforce connection finder?
A. Identify the Salesforce systems administrator at another company
B. Custom brand an email sent to identify connections
C. Survey partners for their use of Salesforce
D. Survey customers for their use of Salesforce
Ans : D
[341] Which action can be performed on the Campaign Member object?Choose 3 answers
A. Relate a business account to a campaign record
B. Create validation rules related to the campaign member record
C. Create custom lookup field to another object
D. Change a lead to a contact from the campaign member record
Ans : A B D
[342] Which is a capability of a campaign ?Choose 2 answers
A. Add campaign members to other related campaigns using an Apex trigger
B. Convert leads to contacts from the campaign record
C. Update the campaign member status of a lead using the manage campaign members feature
D. Track the number of business accounts related to a campaign
Ans : A C
[343] What type of field can a lookup filter be applied to?Choose 3 answers
A. Hierarchical relationship fields
B. Master-Detail relationship fields
C. Relationship fields for records owned by queues
D. Lookup fields to the Account, Contact, User, and Custom Objects
E. Lookup fields to the Activity object
Ans : A B D
[344] Which action type is represented by an icon in the process visualizer?Choose 2 answers
A. Request rejection details
B. View recall details
C. Start a new task
D. Send an email alert
Ans : C D
[345] Which function can be performed using enhanced profile management? Choose 2 answers
A. Merge profiles
B. Make mass permission modifications across multiple profiles
C. Make mass profile name changes
D. Edit profile permissions directly in a list view
Ans : B D
[346] Which statement is true regarding High Volume Portal users?Choose 2 answers
A. Are not assigned to roles in the role hierarchy
B. Are alloted extra data storage usage
C. Can view documents from Content workspaces
D. Cannot own an Account record
Ans : A D
[347] Which two functions return the same result when used with fields of the same data type?
A. ISBLANK() and BLANKVALUE()
B. ISNULL() and LEN()
C. ISBLANK() and ISNULL()
D. ISBLANK() and ISEMPTY()
Ans : C
[348] Which statement is TRUE regarding look up filters?Choose 2 answers
A. Lookup filters are available in the Partner and Customer Portals
B. Lookup filters can restrict lookup dialog results based on fields on the source object
C. The special date values “Today” and “This Month” are valid criteria options.
D. Lookup filters are case sensitive
Ans : A D
[349] What can be reviewed using the process visualizer?
A. Sales Processes
B. Approval Processes
C. Support Processes
D. Workflow Rules
Ans : B
[350] Which email address option is available to override the From Email Address in a Workflow Email Alert?
A. An active Administrator’s email address
B. A manual entered email address
C. An active user’s email address
D. An Organization -wide email address
Ans : D
[351] How would an Administrator ensure that specific field values are always represented by the same color each time the value is displayed on any dashboard component?
A. Customize dashboard components
B. Customize dashboard settings
C. Customize source reports
D. Customize field settings
Ans : D
[352] When looking at a vertical column chart, what can a user click on to drill down to a filtered source report? Choose 3 answers
A. Component header
B. Individual groups
C. The Y – axis
D. Legend entries
E. The X- axis
Ans : B D E
[353] UI component for tag Access(Choose 2)
A. Edit tag links
B. view tags on header
C. sidebar widget
Ans : B
[354] Which Step is not a part of creating custom application:
A. selecting tabs
B. adding a logo
C. selecting profiles
D. creating a custom object
Ans : D
[355] Which of the following are standard Salesforce applications? (Select all that apply)
A. Ideas
B. Campaigns
C. Administration
D. Call Center
E. Sales Center
Ans :A D
[356] A role has many to many relationships with the user?
A. True
B. False
Ans : B
[357] Which of the following are standard Salesforce objects? (Select all that apply)
A. Contract
B. Opportunity Product
C. Price Book
D. Ticket
E. Solution
Ans : A B C E
[358] Which of the following will not bypass Identity Confirmation? (select one)
A. The user’s profile has IP login restrictions enabled.
B. The user has logged into Salesforce previously from their current IP address.
C. The user has activated this computer before and has a stored activation cookie.
D. The user’s record has the “Bypass User Identity Confirmation” checkbox enabled.
E. The user is logging in from an IP address within the list of trusted networks.
Ans: D
[359] Which of the following statements are true concerning email activation? (select one)
A. The email activation feature requires that the user click an activation link before logging onto a new computer.
B. The email activation feature cannot be disabled.
C. The email activation feature can be disabled by request to Salesforce.com support.
D. The email activation feature can be disabled through the UI.
Ans : C
[360] When transferring an account from one user to another, which of the following options are selectable? (select all that apply) mmm
A. Transfer closed cases
B. Transfer closed opportunities
C. Transfer open activities
D. Transfer closed activities
Ans : A B
[361] Using the following hierarchy, if a sharing rule exists granting Operations Person Read/Write access to Sales Management on the Account Object, what access does Operations Management have to Sales Management’s accounts? Default access for the Account object is Public Read Only. Executive Management
Sales Management Sales Person Operations Management Operations Person • o o
A. None
B. Read Only
C. Read/Write
D. Read/Write/Transfer
Ans : C
Note: Read/Write is granted through role hierarchy permissions from the sharing rule. If the sharing rule referenced a sharing group then the Grant Access Using Hierarchies would not apply. This could also be true for a custom object; all standard objects require Grant Access Using Hierarchies.
[362] Documents count toward Data Storage.
A. True
B. False
Ans : B
[363] A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria. On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?
A. 0
B. 1 on 1/8/2008
C. 1 on 1/12/2008
D. 2 on 1/8/2008 and 1/12/2008
Ans : C
Note: When the record is modified and no longer meets criteria on 1/4 the initial workflow action is dropped from the queue. The workflow action created on 1/5 is scheduled for 7 days after rule execution (which is 1/5), therefore the only rule that would be executed is on 1/12.
[364] What would prevent a user from including fields when running a report?
A. Field-level security & page layouts
B. Page layouts only
C. Field-level security only
D. None of the above
Ans : C
[365] The system administrator has created a new custom object and application. This individual now needs to populate the new object with 1000 records, which are formatted in a CSV file. The Import Wizard (Data Management –> Import Custom Objects) is appropriate for this task.
A. True
B. False
Ans : A
[366] You must create the business process before creating record types for each of these objects Except
A.Lead
B. Oppurtunity
C.Case
D.Campaign
E.Solutions
Ans : D
[367] You can then associate each business process with one / more record types and make it available to users based on their
A.Role
B.Profile
C. OWD
D.Licence Type
E. Salesforce Edition
Ans : B
[368] In order to implement more business process multiple record types must also be implemented
A. True
B. False
Ans : A
[369] Multiple record types may be created for every tab with the exception of
A. Home Tab
B. Forecast Tab
C. Documents Tab
D. Leads Tab
E. Report Tab
Ans: A B C E
[370] Field-level security can be used to make a field required
A. True
B.False
Ans : B
[371] You can customize to restrict users ability to log in to saleforce.
A. Profile
B.Role
C.Page Layout
D. Record Type
E. Security Settings
Ans : A
[372] Is it possible for a user to own a record and not see it
A.True
B.False
Ans : A
[373] The Account owner,Oppurtunity Owners and case owners
A. Has to be the same user
B. Has to be from the Same Profile
C. Has to be from the same Role
D. Can be different Users
Ans : D
[374] What is true about a Role
A. Controls the level of visibility that users have to an org. data
B. Role is required while creating Record types
C. A user must be associated to one role
D. A user may be associated to one role
Ans : A D
[375] What is True about the Role Hierarchy
A. Controls data visibility
B. Controls record roll-up forecating and reporting
C. Not necessarily the companys org. chart
D. Controls Read / Write and Transfer Rules for each user
Ans : ABC
[376] Which of the following components is displayed only if the record in the detail view has associated records?
A.List view
B.Mini Page Layout
C.Console layout
D.Mini View
Ans : D.
[377] Which of the following components inherits the record type and profile associations , related lists, fields, and field access settings from its associated page layout?
A.Console layout
B.Mini Page Layout
C.Detail View
D.Related Objects
Ans: B.
[378] What happens when an email is sent to a customer from a case?
A. Case hierarchy is reset
B. Case escalation is reset
C. Case escalation rules are deleted
D. Case assignment rules are deleted
Ans : B
[379] What objects are cases related to?
A.Accounts
B.Forecast
C.Contacts
D.Campaign
Ans : A, C
[380] Why would you use early triggers?
A. To escalate a case according to a time zone
B. To allow notification before a case actually escalates
C. To escalate any case within a period
D. To send an auto response email to customers
Ans : B
[381] If using Customizable forecasting there is a seperate forecast role hierarchy
A. True
B. False
Ans: A
[382] How many roles can you create for your org.
A. 100
B. 300
C. 500
D. No Limit
Ans : C
[383] What is Sharing Rule?
A. Automated rules that grant access to groups of users
B. Exceptions to Org. wide Defaults
C. Rules given for group of user working closely on a project
D. Irrelevant for Public Read / Write Organizations
Ans : ABD
[384] What is not true about sharing Rules
A. Sharing rules open up access whereas org wide defaults restrict access
B. When u delete a sharing rule , the sharing access created by that rule is automatically removed
C. U can edit the access levels for any sharing rule. You can change the specified groups / roles for the rule D. Sharing rules apply to all new and exisitng records owned by the specified role / group members
E. When u modify which users are in a group rule, the sharing rules are re-evaluated to add/remove access as necessary.
Ans : C
[385] A public group is a grouping of all Except
A. Users
B. Public Groups
C. Queue
D. Roles
E. Roles and Subordinates
Ans : C
[386] If Phil is promoted from a Sales Associate to Senior Sales Exec, and the new sales associate is appointed to take Phil’s responsibilities. What are the appropriate steps to transfer Phil’s account to the new associate?
A. Overwrite Phil’s User Profile with the new associates information and create a new profile for Phil.
B. Create a new profile for Phil as well as new associate. Deactivate Phil’s profile with Sales Associate role and transfer all the accounts, opportunities and leads to the new associate.
C. Associate the new role to Phil’s existing profile and Transfer all the accounts, opportunities and leads to the new associate.
D. None of the above
Ans : B
[387] Which statement is / are false for folders?
A. Access is defined either as Read or Read/Write
B. Access to folders does roll-up through role hierarchy
C. The document tab contains a control version capability
D. Access to folders does not roll-up through role hierarchy
Ans : B C
[388] The size limit for documents uploaded is:
A. 1 Megabyte
B. 3 Megabyte
C. 5 Megabyte
D. 25 Megabyte
Ans : C
[389] Author and the owner have same access to the document
A. True
B. False
C. Neither True nor False
Ans : B
[390] You can update licenses on the Company Profile.
A. True
B. False
Ans :B
[391] A company that uses custom fiscal year: A standard forecast option is unavailable. Administrator will have to build a custom forecast for the same.
A. True
B. False
Ans : A
[392] Where would you make a field required?
Ans:Page Layout
[393] Activities are both Tasks and Calendars.
A. True
B. False
Ans : A
[395] Field Level Security cannot be used to make a field required.
A. True
B. False
Ans: A
[396] Which of the following is true that can cause data loss when an existing custom field is changed? (Check all that apply)
A. Changing to or from type Date or Date/Time
B. Changing to Number from any other type
C. Changing to number from Percent
D. Changing to one Currency from any other currency type
Ans : A B C D
[397] Which of the statements is/are true for data validation
A. Data Validation can enforce data integrity as well as make a field required in the page layout
B. Data Validation can prevent duplication of records
C. Data Validation run on the client machine after the user clicks the Save button
D. Data Validation rules are not enforced when using API & import operations
E. Validation rules can be activated / deactivated by the user
Ans : A B
[398] Identify the statement that correctly defines data validation
A. Data validation ensures the integrity of data before its saved in SF
B. Data validation ensures the integrity of data after its saved in SF
C. Data validation ensures the integrity of data when data is imported in SF
D. Data validation ensures the integrity of data when data is exported in SF
Ans : A
[399] Workflow cannot be triggered upon import.
A. True
B. False
Ans : B
[400] What statements is False for a workflow task
A. To assign tasks to multiple users, create multiple tasks as outcomes of the rule
B. A single task can be assigned to multiple users
C. The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default
D. Historical tracking is allowed for workflow task
Ans : B
[401] What statement is/are true for Account teams (Check all that apply)
A. Account teams share roles with the sales teams on opportunities. If you remove an account team role, that role will no longer be listed as an opportunity sales team role
B. Disabling account teams removes all account teams from all accounts but does not removes the page layout
C. Account Team related list from all page layouts Depending on your sharing model, you can specify the level of access each account team member will have to the account and any opportunities associated with that account. So, you can give some team members read-only access and others read/write access
D. Account teams are not available in professional edition
Ans : A C D
[402] Workflow Rules Consist of the following components
A. Workflow Task
B. Workflow Outbound Message
C. Workflow Field Updates
D. Workflow Actions E. Workflow Email Alerts
Ans : A B C E
[403] Which of the following statements is/are true for sharing rules? (Check all that apply)
A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults
B. Sharing rules apply only to new records owned by specified role or group member
C. When you transfer records from user to another, the sharing rules are removed during the transfer.
D. You cannot change the specified groups or roles for sharing rules.
Ans : A D
[404] Users with access to opportunities as sales team members cannot extend sharing for those records
A. True
B. False
Ans : A
[405] Which of the following are setting options for the User Interface?
A. Enable Collapsible Sections
B. Show Quick Create
C. Show customer Sidebar Components on All Pages
D. Transfer all Open Opportunities
E. Enable Drag-and-drop scheduling on List Views
Ans : ABCE
[406] Which are Activity Attachment Enhancements in Spring 11?
A. For existing organizations, the Attachments related list is now automatically added to task and event records.
B . Attachments are now searchable for tasks and events.
C. Unlike before, HTML attachments is always available and can no longer be disallowed.
D. For new organizations, the Attachments related list is now automatically added to task and event records.
E. Existing organizations need to manually add the related list to the activity page layout.
Ans : BDE
[407] Field Level Security options
Ans: Visible
Hidden
Read Only
[408] The first approval step in a process specifies the action to take if a record does not advance to that step.
A. True
B. False
Ans : A
[409] Account Teams might be utilized for what?
A. Sharing
B. Reporting
C. Private Sharing Model
D. Activities
Ans : AB
[410] You can only use standard fields when generating email and mail merge documents for leads or contacts.
A. True
B. False
Ans : A
[411] Which of the following chart types does not support Combination Chart? Line Horizontal Bar Vertical Bar Funnel Chart Donut Line Cumulative
Ans : Donut, Funnel chart
[412] Custom Summary Formulas can run calculations on report calculations.
A. True
B.False
Ans : B
[413] Which is true about a Chatter Plus user?
A.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to ten Custom Objects only
B.Contents, Ideas, Answers, Accounts, Contacts, Chatter, Groups, People, Profiles tab and up to 20 Custom Objects
C.Accounts, Contacts and up to 10 Custom objects only.
D. It can access all that a Chatter Free user can, accounts and contacts and it can also access up to 10 custom objects only. E.It can access all that a Chatter Free user can and it can also access up to 10 custom objects but not standard objec
Ans : A
[414] Which types of files can be accessed from the Files tab?
A. Files attached to a Chatter group post
B. Files in Content Workspaces
C. Files attached to a Chatter profile post
D. Files uploaded to the Documents tab
E. Files uploaded to the Solutions tab
Ans : ABC
[415] Which function is available in the report builder interface, prior to running the report?
A. Save
B. Printable view
C. Schedule future runs
D. Show/hide details
E. Export details
Ans : AD
[416] A controlling picklist can have up to how many values?
A. 399
B. 500
C. 400
D. 350
E. 300
Ans : E
[417] What does a profile control?
A. Tasks that users can perform on records they access
B. Relationship between two objects
C. View of records that users access
D. Fields available for view in related lists
Ans : A C
[418] What are the three core building blocks of Security and Access in Salesforce?
A. Profile Restriction
B. Organization-wide Defaults
C. Profiles
D. Role Hierarchy
E. Sharing
F. Chatter Groups
Ans : BDE
[419] Record type picklist filtering applies to dependent picklists.
A. True
B. False
Ans : A
[420] Which objects can be stored in a folder?
A. Emails
B. Documents
C. Dashboards
D. Reports
Ans : B,C,D
[421] Which Salesforce editions support Sandbox?
A. Unlimited
B. Professional
C. Contact Manager
D. Group
E. Developer
F. Enterprise
Ans : A F
[422] What happens when you delete an object that is related to a junction object by a lookuprelationship? A. The junction object is deleted
B. The related field in the junction object is deleted
C. The master records are deleted
D. The intersection object is deleted
Ans : B
[423] Which of the following Collaboration Cloud Enhancements Features are automatically visible to all users after Winter 11 and no setup is required?
A. Free Chatter Users
B. Chatter Search
C. Chatter Invitations
D. Files Tab
E. Using Chatter Filters
F. View Chatter Feeds
Ans : B,D,E
[424] Opportunity products can be linked in a Lookup Relationship :
A. True
B. False
Ans : B
[425] Which of the following statements about a user record are true?
A. Each has its own unique username.
B. Each has its own username which is not necessarily unique.
C. Both active and inactive users use license.
D. Each user must be associated with a profile.
E. Some users are not associated with any Role.
Ans : A,D,E
[426] A user who has access to formula field can reference fields to which he or she doesn’t have access to allowing him or her to view restricted data.
A. True
B. False
Ans : A
[427] Which of the following needs to be specified in order to schedule a report?
A. The Running User
B. Start Date
C. Email Report
D. Preferred Start Time
Ans : A,B,C,D
[428]What is the maximum of actions per time trigger you can have in a Workflow Rule?
A. 50
B. 20
C. 40
D. 80
Ans : C
Note: 10 of each type: email alerts, field updates, tasks and outbound messages.
[429] What is conditional highlighting for reports
A. You can set conditions that when met will report the calculated fields
B. Set thresholds for report analysis
C. None of the above
Ans : B
Note: Used for summary and matrix reports Limited to three summaries per report Is applied only to summary rows
[430] The running user doesn’t override the sharing role while allowing users to see high-level sales data for everyone, not just
A. True
B. False
Ans : B
[431] Which statements are true for the integrated campaign builder.
A. Cannot filter views by more than one campaign at a time
B. The maximum number of Leads/Contacts that can be added from a report at one time is 50,000
C. The maximum number of Leads/Contacts that can be added from the wizard at one time is 250
D. Can add converted leads to a campaign E. Integrated Campaign Builder views are not exposed through the Force.com API
Ans : A B C E
[432] On Lead Conversion a Lead Object Custom field can not be mapped to Which Object custom field? A. Account
B. Contacts
C. Case
D. Opportunity
Ans : C
[433] Which statements are true about standard fields?
A. Std fields are created by Admin
B. You can delete std fields
C. You can change the std field labels
D. You can remove required std fields from a page layout
Ans : C
[434] Standard Fiscal Years are for companies that break down their fiscal years,quarters and weeks in to fiscal periods.
A. True
B. False
Ans : A
[435] What statement is true regarding a custom field formula
A. Not reference standard, custom, or other objects
B. Can contain formulas upto 4000 character
C. 4000 character is the limit on the compiled size of the formula
D. Formula can reference themselves
Ans : C
[436] A Standard Fiscal Year can start on May 1st.
A.True
B. False
Ans : A
[437] Active Currencies live in Company Profile, user record (Personal Setup) and in Opportunity (Record). A. True
B. False
Ans : A
[438] Users can be restricted to view a particular field in views, searches and reports by hiding the field at
A. Page Layout
B. Field Level Security
C. User Profile
D. None of the Above
Ans : B
[439] What are different Types of Sharing Rules? (Check all that apply)
A. Case Sharing Rules
B. Lead Sharing Rules
C. Solution Sharing Rules
D. Campaign Sharing Rules
E. Custom Object Sharing Rules
Ans : A B D E
[440] Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.
A. True
B. False
Ans : B
[441] Can a delegated approver revoke a previously approved process?
A. Yes
B. No, once the request is approved only administrator can revoke the approval process
Ans : A
[442] Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)
A. Approved
B. Denied
C. Approval process is revoked
D. Approval changes to pending stage due to conflict within approvers
Ans : B
[443] Data Validation rules are also enforced using the API and Import Wizards.
A. True
B. False
Ans : A
[444] It is advisable not to overwrite user records with new user data because it would prevent you from tracking a history of past users and the records associated to them?
A. True
B. False
Ans : A
[445] Where does the click path Your Name –> Set up -> Security controls -> Sharing settings lead to?
A. Custom Profile
B. Organization wide Defaults
C. Trusted IP Ranges
Ans : B
[446] Which of the following cannot be done by a user to records owned by others when the organization wide default is set to Read / Write to an object
A.Add related records
B.Search Records
C.Delete records
D.Change ownership
E.Report on records
F.Edit details on records
Ans : C D
[447] Final reject actions can include actions such as email alerts
A. True
B. False
Ans : A
[448] When is a workflow rule triggered?
A.When a record that was closed now becomes open again
B. When you delete a record
C. When you are assign a record
D. When it is edited to meet the rule trigger criteria
Ans : D
[449] What are the two main parts of WF?
A.Actions and Time triggers
B.Rules and Actions
C.Email Alerts and Field updates
D.Rules and Tasks
Ans: B
[450] When are WF rules evaluated?
A.Before a record is deleted
B.When a record is created/updated
C.After a record is created
D.When a record is cloned
Ans : B
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