[152] Every profile, including profiles associated with Customer Portal users must have at least one visible app.
A. True
B. False
Ans : B
[153] Which statements are true about Cloud Scheduler?
A. It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions only.
B. Cloud Scheduler is now enabled by default for all organizations.
C. You can automatically see the New Meeting Request button on all eligible contact, lead, and person account detail pages.
D. Meeting organizers can not use Cloud Scheduler to request meetings with customers, and have customers select preferred times before confirming the meeting.
E. Administrators can add or remove the New Meeting Request button on multiple page layouts using the new Cloud Scheduler quick setup method.
Ans : B,C,E
[154] Clients do not have to enable Customizable forecasting before they can ask salesforce to activate Territory Management.
A. True
B. False
Ans : B
[155] What happens when you convert a Lead and an existing account and contact have the same name as the one specified on the lead?
A. The account and contact will automatically be overwritten.
B. A new account and contact will be created with different Salesforce ID.
C. You can choose to update the existing account and contact.
D. The records will automattically update.
E. The conversion will fail.
Ans : C
[156] You can not use the browser’s print function to print reports.
A. True
B. False
Ans : B
[157] This helps you manage the complete lifecycle of customer service,from logging cases to suggesting and delivering solutions across multiple channels, including Web self-service and live agent support
A. Ideas
B. Community
C. None of the Above
D. Sales Cloud
E. Service Cloud2
F. Sales Cloud2
Ans : E
[158] How many workflow rules can you create per entity?
A. 10
B. 50
C. 100
D. 25
Ans:B
[159] What is the default report format for new reports created in report builder?
A. Summary
B. Tabular
C. Matrix
Ans : B
[160] Which of the following is part of the Sales Cloud 2.
A. Accounts and Contacts
B. Cases
C. Marketing and Leads
D. Solutions
E. Content Library
F. Opportunities and Quotes
Ans : ACEF
[161] Which of the following are standard Salesforce applications?
A. Ideas
B. Campaigns
C. Administration
D. Call Center
E. Sales Center
Ans : AD
[162] What can an administrator customize for the Service Cloud console?
A. Whether the record opens as a primary tab or subtab
B. The fields displayed in the highlights panel
C. The interaction log fields displayed for objects without an Activity History related list
D. Whether the SoftPhone displays in the footer or sidebar
E. The objects displayed in the navigation tab
Ans: ABE
[163] Which is a consideration when creating a drill-to-detail dashboard component?
A. The dashboard component type must be a gauge.
B. Drill-to-detail must be enabled on the custom report type.
C. The source report must be stored in the drill-to-detail folder.
D. The source report must be grouped by record name, record owner, or feed post.
Ans : D
[164] Which can be accessed by a Chatter Free user?
A. People
B. Content
C. Profiles
D. Groups
E. Files
F. Leads
Ans : A,C,D,E
[165] This type of relationship links two objects together, but it has no effect on deletion, record ownership, or security, and the lookup relationship field is not required in the page layout.
A. Lookup Relationship
B. Master-Datail Relationship
C. Master-Detail-Sub detail Relationship
Ans : A
[166] When you delete a Contact, it’s associated Campaign Member record is deleted as well.
A. True
B. False
Ans : A
[167] Data Validation rules is not supported in which Salesforce edition?
A. Contact Manager
B. Group
C. Professional
D. Developer
E. Unlimited
F. All Editions are supported
Ans : F
[168] Identify the true statements about the workflow approval process?
A. When a record is submitted for approval the Admin can edit the record
B. You can forward an email approval request to another email address
C. The approvers delegate can also approve a request
D. Approvers can view an approval request from their home page
E. Approvers can only access an approval page from the application
Ans : A
[169] Printable View does not Save all the report formatting.
A. True
B. False
Ans : B
[170] Which data can be synched using the new Salesforce for Outlook?
A. Custom objects
B. Events
C. Leads
D. Contacts
Ans : BD
[171] Time-dependent workflow will not work with which type of workflow evaluation criteria?
A. Only when a Record is created
B. Every time a Record is created or edited
C. Every kind of workflow evaluation criteria
D. When a Record is edited and it didnt previously meet the rule criteria
Ans : B
[172] Up to 25 custom lookup fields can be defined per object.
A. True
B. False
Ans : A
[173] Spring ’11 includes a managed version of Chatter Desktop for enterprise deployments, and administration controls for controlling access to Chatter Desktop in your organization.
A. True
B. false
Ans : A
[174] Record locking prevents users from editing a record only if they have certain field-level security or sharing settings.
A. True
B. False
Ans : B
Note: Record Locking is a process of preventing users from editing a record regardless of field level security / sharing settings
[175] Can a Standard User Profile import members into a campaign?
A. Yes.
B. No.
C. Only if they have “Import Campaign Members” permission checked.
D. Only if they have “Modify All Data” permission checked.
Ans : B
[176] The record owner is a user or a queue that has control or rights to a particular data record.
A. True
B. False
Ans : A
[177] Standard reports are visible through the Reports search.
A. True
B. False
Ans : B
[178] A System Administrator can edit a profile to:
A. Prevent a user from viewing custom tabs
B. Prevent the use of Mass email
C. Deny a user access to other users leads
Ans: A,B
[179] What is a Dashboard made of?
A. Tables
B. Summary Reports
C. Charts
D. Gauges
Ans : B,C,D
[179] What is one advantage of Salesforce CRM?
A. Companies can seamlessly integrate their servers to Salesforce database for faster performance.
B. Companies only need to maintain a compatible browser and a reliable internet connection.
C. In house Servers can be acquired cheaper than normal
D. None of the above
E. All of the above
Ans : B
[180] Mail Merge is available in which Salesforce Editions?
A. All except Professional
B. Professional and Enterprise
C. Professional, Developer and Enterprise
D. Enterprise and Developer only
E. Developer, Enterprise and Unlimited only
F. All editions
Ans : F
[181] If the System Administrator set a user to create only a certain record type, this user’s ability to view other record types is affected.
A. True
B. False
Ans : B
[182] What is the maximum number of values you can have in a picklist?
A. 500
B. 250
C. 600
D. 1000
E. 2000
Ans : A
[183] When converting a lead, what values are transferred to the opportunity?
A. Amount = Lead Amount
B. Close Date = Today
C. Close Date = Last day in fiscal quarter
D. Stage = First stage in list
Ans : C,D
[184] What is the maximum of time triggers per Workflow Rule?
Ans: 10
[185] Salesforce is which of the following
A. Salesforce Automation
B. Marketing Management
C. Customer Support Management
D. Campaign Management
Ans : A B C
[186] Which of the following relationships are correct?
A. Lead, Contacts, and Opportunities can be associated to only one Campaign
B. Leads and Contacts can be associated to several Campaigns, but an Opportunity can have only one Campaign
C. Leads and Opportunities can be associated to several campaigns, but Contacts can only have one Campaign
Ans : B
[187] A Workflow Approval process may be used for all of the following objects EXCEPT:
A. Opportunity
B. Users
C. Assets
D. Contracts
Ans : B
[188] Which of the following features is not available in Professional Edition?
A. Big Deal Alert
B. Workflow
C. Account Sharing Rules
D. Multi-Currency
Ans : B
[189] The formula editor may be used all of the following places EXCEPT
A. S-Control
B. Formula Field
C. Default values on Standard Fields
Ans: C
[190] If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
A. True
B. False
Ans : B
[191] Steps to install an app in AppExcahnge?
Ans: Login –> Examine App –> Configure Security –> Customize –> Deploy
[192] A Workflow rule can only be triggered when a record is created.
A. True
B. False
Ans : A
[193] Which of the following fields CAN NOT be a controlling field for Dependent Picklists
A. Standard Picklist
B. Custom Picklist
C. Custom Multi-Select Picklist
D. Standard Checkbox
E. Custom Checkbox
Ans : C
[194] When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
A. True
B. False
Ans : A
[195] To make a field required, which of the following is used) (Pick the best possible answer)
A. Page Layout
B. Field Level Security
C. Profile
D. Both Page Layout and Field Level Security
Ans : A
[196] What type of information can NOT be shown with an S-Control Dashboard component?
A. Combination of two other Dashboard components
B. External feed of data
C. Data Warehouse information
D. Flash representations of data
Ans : B
[197] A new list view can be created from within the console
A. True
B. False
Ans : B
[198] All of the following are default Account record types- with Client Management EXCEPT:
A. Account Tab Default
B. Business Account Default
C. Person Account Default
D. Partner Account Default
Ans : D
[199] You must be a user of salesforce.com in order to Receive an email notification in the case escalation process
A. True
B. False
Ans : B
[200] If a lead is converted without a value in the company field, what happens?
A. A Business Account is created
B. A Person Account is created
C. You will be prompted to decide whether to create a Person or a Business Account
D. Nothing
Ans: B
[201] Which of the following best describes the Opportunity Stage History related list?
A. By default the list shows ,ALL changes made on the opportunity record
B. The list tracks Stage, Amount, expected Amount, Probability, and Close Date changes
C. The list can be customized to show changes to specific fields on the opportunity
D. None of the above
Ans : B
[202] An Approval Process begins when a record is:
A. Created
B. Saved
C. Edited
D. Submitted for Approval
Ans : D
[203] Time based workflow can be triggered every time a record is created Or edited
A. True
B. False
Ans : B
[204] When you add a custom object tab, all of the following will be accessible with the object EXCEPT
A. Recent Items
B. Sidebar Search
C. Added to New Link/Create New Object Drop Down
D. Custom Object Reports
Ans : D
[205] when you Delete a lead from a campaign, it deletes the lead record itself.
A. True B. False
Ans : B
[206] Which of the following SF applications enables organizations to speed and streamline all phases of sales?
A. SF ideas
B. SF content
C. SF Automation
D. SF Customer service and support
Ans : SF Automation
[207] All of the following objects may have a queue EXCEPT
A. Accounts
B. Cases
C. Leads
D. Custom Objects
Ans :Accounts
[208]You can use standard reports when creating Dashboards
A. True
B. False
Ans : B
[209] Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. Reads the case
B. Adds a related comment to the case
C. Adds an activity or sends an email from the case record
D. Edits the case E. All of the above
Ans : D
[210] who can select the “sharing” button on Account and Opportunity records?
A. The Record Owner, System Administrator, and a User shared to the record
B. The Record Owner, a User shared to the record, and any User above the Record Owner in the Role Hierarchy
C. The Record Owner, a User above the Record Owner, and the System Administrator
D. The Record Owner and System Administrator
Ans:C
[211] Which of the following components is the central repository to manage all presentations, collateral and documents?
A. Accounts and contacts
B. Content library
C. Real-time analytics
D. Partner
Ans : B
[212] YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try toinstall Expense Tracker?
A. They will not be able to complete the installation process as they have reached the maximum number of custom tabs
B. They will not be able to complete the installation process as they have reached the maximum number of custom objects
C. The installation will succeed
D. The installation will succeed, but only the reports,
Ans: C
[213] what type of report cannot be used to run a dashboard report?
A. Tabular
B. Matrix
C. Summary
D. None of the above
Ans : A
[214] your organization is a US-based company with a default currency of US Dollars. As a sales rep, your personal currency set to British Pounds. You create an opportunity with a currency in British Pounds. The administrator updates the currency conversion rates. Which of the following best describes what happens to the amount of your British-Pound-based opportunity?
A. The overall opportunity amount does not change but the converted amount in a report does.
B. The overall opportunity amount and converted amount in a report changes
C. Only newly created opportunities reflect the change
D. Only historically created opportunities reflect the change
Ans : A
[215] Custom Links can be used for the following:
A. Launching an External URL
B. Running an S Control
C. Running a report
D. All of the Above
Ans : D
[216] It is possible to share a custom object record manually
A. True
B. False
Ans : A
[217] you can customize the Opportunity Stage History related list on an Opportunity Page Layout.
A. True
B. False
Ans : B
[218] Is possible to view a forecast based on all of the following EXCEPT:
A. Territory
B. Product Family
C. Date Range
D. Sales Team
Ans : D
[219] Which of the following does a Profile control?
A. Username and Password
B. Role level access
C. Read, Create, Edit, and Delete permissions
D. Sharing rules
Ans: C
[220] If a lead, with a single marketing campaign is converted, the campaign information will map to the newly created contact and opportunity record automatically
A. True
B. False
Ans : A
[221] When a manager overrides a subordinate’s forecast,the subordinate can see the manager’s override
A. True
B. False
Ans : A
[222] Related Lists display the many side of a one-to-many relationship
A. True
B. False
Ans : A
[223] Case Assignment Rules are based on elapsed time
A. True
B. False
Ans : A
[224] Which of the following are true about Master/Detail relationship in custom objects?
A. Sharing is inherited from parent
B. Child needs to be manually deleted when parent is deleted
C. only child fields are available for reporting
D. Lookup field child is required
Ans : A D
[225] When test driving an application on the AppExchange Directory, it is not possible to view the S-Control configurations of that application
A. True
B. False
Ans : B
[226] Validation rules may evaluate an opportunity line item against the opportunity it’s associated with
A. True
B. False
Ans : A
[227] An S-Control may be all of the following EXCEPT:
A. HTML
B. XML
C. URL
D. Snippet
Ans : B
[228]If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
A. True
B. False
Ans : B
[229] Which type of field cannot have universal requiredness?
A. Lookup
B. Text
C. Email
D. Number
Ans : A
[230] Custom Web Tab may consist of all the following EXCEPT:
A. A URL
B. A URL that passes salesforce.com data like an organization’s name
C. An S-Control
D. An S-Control snippet
Ans : B
[231] Custom lead fields can be mapped to which sets of objects in salesforce.com?
A. Account, Contact, Opportunity, or Campaigns
B. Account, Contact, or Opportunity
C. Account or Contact Only
D. Contact or Opportunity Only
Ans : B
[232] Once a field is hidden from a Profile using ‘Field Level Security’, a User associated to that Profile can still see the field using the following:
A. List Views
B. Reports
C. Search
D. None of the above, the user cannot see the field at all
Ans : D
[233] Is it possible to relate a person account to a contact on a business account.
A. True
B. False
Ans : B
[234] Your customer is using Professional Edition. they want the ability to trigger an email every time an opportunity rYeaches 90% and the amount of the opportunity is one million dollars. What is the best way to accomplish this?
A. Big Deal Alert
B. Workflow Rule
C. Escalation Rule Entry
D. Assignment Rule Entry
Ans: A
[235] How is the expected revenue calculated in the opportunity?
A. Amount multiplied by the total price of all opportunity line items
B. The sales price on any line item times the probability of the opportunity
C. Opportunity Amount multiplied by the probability
D. Amount multiplied by the discount percent
Ans: C
[236] A custom lookup field can be added to create a relationship between a standard object and which of the following objects?
A. Users and Custom Objects
B. Leads, Accounts, Contacts and Custom Objects
C. Users, Custom Objects and Campaigns
D. Custom Objects, Contract and Campaigns
Ans: A
[237]Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other’s data?
A. Yes
B. No
Ans : B
[238] Based solely on the role hierarchy a manager can do all of the following EXCEPT:
A. View, edit, delete, and transfer his/her and his/her subordinates records
B. Extend sharing on both his/her and his/her subordinate’s records
C. View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
D. View records his subordinate does not own but can view
Ans : C
[239] When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record
A. True
B. False
Ans : A
[240] Which action must be taken to view contacts associated with a case in the console?
A. The related lists of the case page layout must be modified
B. The custom links of the case page layout must be modified
C. The related object of the case page layout must be modified
D. The mini page layout of the case page layout must be modified
Ans:D
[241] All fields on the Approval page layout are available to view on the Approval History related list
A. True
B. False
Ans : B
[242] The formula editor may be used all of the following places EXCEPT:
A. S-Control
B. Formula Field
C. Default Values on Standard Fields
D. Workflow Field Updates
Ans : C
[243] All of the following are types of AppExchange Applications EXCEPT:
A. Composite
B. Client
C. Provisional
D. Native
Ans: C
[244] All of the following are true about Default Sales Teams EXCEPT:
A. Default Sales Teams are configured on a user record
B. Default Sales Teams may be added manually to an opportunity record
C. Default Sales Teams may be added automatically to an opportunity
D. Default Sales Teams may be added manually to an account record
Ans : A
[245] Which one does NOT apply to Custom Formula Fields:
A. Custom Formula Fields can reference other formula fields
B. Custom Formula Fields can reference standard fields
C. Custom Formula Fields can reference custom fields
D. Custom Formula Fields can calculate across objects
Ans : A
[246] Users can be deleted from salesforce.com
A. True
B. False
Ans: False
[247] When configuring Customizable Forecasting, you can set which of the following Forecast Dates for determining which opportunities contribute to the forecast?
A. Opportunity Close Date Only
B. Product Date Only
C. Schedule Date Only
D. Commit Date
E. Opportunity Close Date, Product Date, Schedule Date
Ans: A
[248] Select the best component to use if you want to list the top five sales performers on a dashboard.
A. Chart
B. Table
C. Metric
D. Gauge
Ans : B
[249] Custom formula fields are recalculated:
A. Nightly
B. Every twenty minutes
C. Once per user session
D. Each time a user views the record
Ans : D
[250] What are the opportunity defaults when converting a lead to an opportunity?
A. Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
B. Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
C. User defines amount, close date, and stage upon conversion
D. None of the above
Ans : A
[251] What is the difference between the Marketing User Profile and the Marketing User checkbox at the User level?
A. They are the same thing
B. Marketing User Profile allows users to create and edit Campaigns Marketing User checkbox allows users to import Leads.
C. Marketing User Profile allows users to import Leads. Marketing User checkbox allows users to create and edit Campaigns.
D. None of the Above
Ans : B
[252] How many other fields may a custom lead field be mapped to when converting a lead?
A. One custom field
B. Two custom fields
C. Three custom fields
D. Custom lead fields cannot be mapped
Ans : C
[253] Folders are used to manage:
A. Either Reports, Price Books, Documents. or Email templates
B. Either Reports, Dashboards, Documents, or Products
C. Either Reports, Dashboards, Documents, or Email templates
D. Either Reports, Dashboards, Documents, or Other Folders
Ans : C
[254] Is it possible for a Page layout to be associated with a Record Type.
A. True
B. False
Ans : A
[255] Which of the following object relationships is NOT allowed?
A. Standard object as the “master” and a custom object as the detail
B. Custom object as the master” and a standard object as the detail
C. Custom object as a lookup to a standard object
D. Custom object as a lookup to a custom object
Ans : B
[256] All of the following actions may take place on a Workflow Rule EXCEPT:
A. Outbound API message
B. Update Field
C. Create a Task
D. Create an Event
Ans : D
[257] All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:
A. External Id
B. Parent External Id
C. Record Id
D. Record Number
Ans : D
[258]Record Type may determine the default value of a picklist field.
A. True
B. False
Ans: A
[259] With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.
A. True
B. False
Ans : A
[260] The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign?
A. Total Amount of Opportunities / Expected Revenue
B. Amount of Won Opportunities / Budgeted Cost
C. Expected Revenue / Budgeted Cost
D. (Amount of Won Opportunities minus Actual Cost) / Actual Cost
Ans : D
[261]You can use standard reports when creating
A. True
B. False
Ans : B
[262]The difference between an opportunity record type and a sales process is:
A. The sales process controls the stage field, the record type controls all other picklist fields
B. The record type controls the stage field, the sales process controls all other picklist fields
C. The record type controls the picklist fields
D. The sales process controls all picklist fields
Ans: A
[263] An S-Control may be used in all of the following ways EXCEPT:
A. Dashboard Component
B. Custom Button
C. Custom Link
D. Import Wizard
Ans : D
[264] Assets are related to which of the following sets of objects?
A. Opportunities, Products, Cases, Accounts, and Contacts
B. Products, Cases, Accounts, and Contacts
C. Cases, Contracts, Accounts, and Contacts
D. Opportunities, Cases, and Accounts
E. Opportunity Line Items, Cases, Accounts, and Contacts
Ans : B
[265] All of the following may be uploaded to the AppExchange Directory EXCEPT:
A. Custom Tabs
B. Custom Fields on Custom Objects
C. Custom Fields on Standard Objects
D. Custom Assignment Rules
Ans : C
[266] Which objects can be customized for history tracking?
A. Solutions, Cases, Leads and Opportunities
B. Cases, Leads, Solutions, Contracts, and Custom Objects
C. Campaigns, Contracts, Custom Objects, and Solutions
D. Opportunities, Leads, and Contracts
Ans : B
[267] Fields hidden using Field Level Security are subject to Data Validation Rules.
A. True
B. False
Ans: B
[268] You have Read Only access to an account, can you add a task or event to the account?
A. True
B. False
Ans : B
[269] Custom Formula fields do Not support which of the following functional expression?
A. Adding multiple records together
B. If/then/else conditional statements
C. Clickable image buttons
D. Combine text strings together
Ans : C
Also Read: SFDC admin Dumps part – 5
[270] A service portal user may close their cases using Suggested Solutions in the self service portal.
A. True
B. False
Ans: A
[271] Default values are available for standard text fields
A. True
B. False
Ans : B
[272] All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:
A. Pipeline reports may include omitted opportunities from the forecast
B. Forecasts may be overridden
C. Pipeline reports may be overridden
D. Opportunity stages may be used to determine the forecast category of an opportunity
Ans : A
[273] Recent Item and Look up Hover Views use the
A. Sidebar
B. Edit Page
C. List Views
D. Related Lists
Ans : A
[274] Name one place where inline Editing is not currently possible.(Choose 2 answers)
A. List Views
B. Related Lists
C. Edit Page
D. All of the above
Ans : A,B
[275] Searches and Filters that take a long time may be cancelled ?
A. True
B. False
Ans : A
[276] What information does the Company Profile Hold?
A. Language, Locale, and Time Zone
B. Licenses, Storage and Used Space
C. Fiscal Year
D. Forecasting
E. None of the above
Ans : A,B,C
[277] What information may be updated on the Company Profile?
A. Language, Locale, and Time Zone
B. Fiscal Year
C. Primary Contact and Address Information
D. Forecasting
E. All of the above
Ans : A B C
[278] Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year
A. True
B. False
Ans : A
[279] Custom Fiscal years are for companies that break down their fiscal years, quarters, and weeks in to custom fiscal periods based on their financial planning requirements.
A. True
B. False
Ans : A
[280] Forecasting can be used with Custom Fiscal Years
A. True
B. False
Ans : B
[281] Customizable Forecasting must be enabled for use with Custom Fiscal years.
A. True
B. False
Ans : A
[282] Where are active currencies located?
A. Security Control
B. User record (Personal Setup)
C. Company Profile
D. None of the above
Ans : B,C
[283] All the following are Main Setup areas in Salesforce.com EXCEPT?
A. Personal Setup
B. App Setup
C. Data Setup
D. Administration Setup
Ans : C
[284] What does a Profile Control?
A. Access to Application
B. Record Type Access
C. Permissions
D. Data Visibility
E. Hours of IP Address
Ans : A B C E
[285] When are Formula Fields recalculated?
A. Calculated automatically
B. Every 15 Minutes
C. Nightly
D. After Edits / Save
Ans : A
[286] For which objects you have business processes?
A. Lead
B. Opportunity
C. Case
D. Account / Contact
E. Solutions
Ans : A,B,C,E
[287] How many fields (columns) can be displayed on a Customizable Related List?
A. 50
B. 10
C. 25
D. 100
Ans: B
[288] A check box can be a controlling field in a field dependency:
A. True
B. False
Ans : A
[289] You can use a Custom Lookup field to create a relationship between an opportunity and a contact.
A. True
B. False
Ans : A
[290] What determines a unique User Record?
A. User Name
B. Standard Profile
C. Custom Profile
D. User Role
Ans : A
[291] It is possible for a User to own a record and not see it if they don’t have the Read Permission to the Object.
A. True
B. False
Ans : A
[292] What can a Task do that an Email Alert Cannot do?Choose 2 answers
A. Tasks allow you to track the specific actions you plan to perform or have performed
B. Email Alerts cannot track specific actions.
C. Email Alerts allow you to track the specific actions you plan to perform or have performed
D. Tasks cannot track specific actions
Ans : A , B
[293] What do you need to specify when you schedule a report?
A. You need user with Marketing Profile to “Schedule Reports”
B. You need user permission to “Schedule Reports”
C. You need user to have a Manager Role
D. Click Run Report and choose Schedule Future Runs… from the drop-down button.
Ans : D
[294] In order to Enable Territory Management you should have:
A. Standard Profile
B. Customizable Forecasting
C. Enable Forecasting
D. All of the above
Ans : B
[295] What is a Managed Package?
A. A managed package is a collection of application components that are posted as a unit on AppExchange
B. They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later.
C. Allows the system Administrator to modify the application
D. Managed packages do not include locked components and cannot be upgraded
Ans: A B
[296] Where will a Campaign associated with a Lead be visible? Choose 2 answers
A. Campaign Related List
B. Campaign History Report
C. Lead History Report
D. Opportunity Related List
Ans: B C
[297] To rename a Standard Field, where do you make the changes?
A. On Standard a Profile
B. On a Page Layout
C. Manually change on the Object
D. All of the above
Ans : C
[298] What needs to be specified to schedule a Report?
A. Objects
B. Date Range
C. Location
D. Frequency
Ans : C,D
[299] Which of the following does Salesforce CRM provide for restricting login access to the application?Choose 3 answers
A. Profile-based IP restrictions
B. Organization-wide IP restrictions
C. Profile-based login hour restrictions
D. Organization-wide login hour restrictions
Ans : A B C
[300] Which of the following is a standard Profile
A. Sales User
B. Marketing User
C. Invoice Manager
D. Contract Manager
Ans : B D
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